Last Updated: [Insert Date]

At StrideLux (“we,” “us,” or “our”), we value your trust as much as we value the craftsmanship of our premium footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website strideluxshoes.com or make a purchase from us.

1. Information We Collect

To provide our refined shopping experience, we collect:

  • Personal Information: Name, email address, shipping/billing address, payment details (processed securely through our PCI-compliant system), and phone number when you make a purchase.
  • Device Information: IP address, browser type, operating system, and referring URLs when you browse our site.
  • Usage Data: Pages visited, time spent, products viewed, and other engagement metrics to enhance your experience.
  • Cookies Data: As detailed in Section 6 below, we use cookies to remember preferences and cart items.

2. How We Use Your Information

Your data enables us to provide the seamless service synonymous with StrideLux:

  • Process transactions and deliver your handcrafted footwear
  • Communicate order confirmations, shipping updates, and customer service responses
  • Improve our website functionality and product offerings
  • Prevent fraudulent activity and enhance security
  • With consent, send curated style inspiration and exclusive offers (opt-out available anytime)

3. Data Sharing & Disclosure

We treat your information with the same discretion we apply to our designs:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who assist in operations under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In connection with any merger or sale of company assets, with notice of any ownership changes.
  • Aggregated Data: Non-identifiable information may be used for analytics or marketing purposes.

We never sell your personal information to third parties.

4. International Data Transfers

As a global retailer (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States and other locations. We implement appropriate safeguards as required by GDPR and other applicable laws.

5. Data Security

We protect your information with the same precision we devote to crafting our footwear:

  • 256-bit SSL encryption for all data transmissions
  • PCI DSS-compliant payment processing
  • Tokenization technology ensuring card details are never stored on our servers
  • Regular security audits and access controls

While we implement rigorous protections, no system is 100% secure. We encourage strong password practices and prompt reporting of any suspicious activity to [email protected].

6. Cookies & Tracking Technologies

Our website uses:

  • Essential Cookies: Necessary for checkout functionality and cart retention
  • Performance Cookies: Help us improve site speed and navigation
  • Analytics Cookies: Provide insights into popular products and browsing patterns
  • Marketing Cookies: Enable personalized recommendations (only with consent)

You may adjust cookie preferences through your browser settings. Note that disabling essential cookies may impact checkout functionality.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Restrict or object to certain processing
  • Receive your data in a portable format
  • Withdraw consent for marketing communications
  • Lodge complaints with your local data protection authority

To exercise these rights, please contact us at [email protected]. We may verify your identity before processing requests.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from this age group.

9. Policy Updates

We may update this policy to reflect changes in practices or regulations. The “Last Updated” date at the top indicates revisions. Continued use of our services constitutes acceptance of the current policy.

10. Contact Us

For privacy-related inquiries or concerns:

StrideLux Customer Care
3772 Margaret Street, Houston, TX 77022, US
Email: [email protected]

Thank you for trusting StrideLux with your personal information—we value this privilege as much as we value crafting your perfect pair.